Customer Testimonials
Mr Kevin Mcarthur went above and beyond
We were treated with a very professional staff. Everyone was very polite and helpful. Work was done in a very timely manner. Thanks to everyone.
Walker Jones Nissan is outstanding. I have known many of the employees for years, and they are great. They are always professional, yet personable. They provide excellent customer service, and they deliver what they promise.
They continue to spam me even though I repeatedly have told them that I have never bought a car from them or have ever visited their dealership. They continue to spam and email me even though I have told them this information for more than a year .
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Professional and outstanding customer service. Provided explanation to all my questions. Thank you for your assistance in the matter
It took approximately 2 hours to get my oil changed and tires rotated. Sorta long
Great customer service. Outstanding customer support. Great team concept. Nice clean environment. Respect for all customers!
Mr. Morris is a very good salesperson. He should be given business cards with phone number and email address.
Great customer service, Quality service.
Great friendly service. Had my oil changed. Thanks for the great hospitality today. See you next time.
We have been dealing with Walker Jones for many years. Find the service department courteous and usually clean.
Easy to get service done at my convenience and in a timely manner. Excellent employees.
She was very nice and helpful and happy to see us there And tell our family &frend
The service department is tops! Courteous, knowledgeable, helpful, thorough, and always professional. They inform you of the progress as they perform your service so there's never any surprises.
Airik,and the financial group went above and beyond to get me from under water. I was very pleasantly surprised. After so many other dealerships wasn't able to do anything without getting me further behind. They was able to pull the RANBIT out of the HAT. Thank you so much
Kirsten was great !! She took care of the issue I was having. She also kept me informed.
Very pleasant to deal with. Quick turnaround on my truck.
The best customer service around….all departments! They go above and beyond what’s necessary!!
Great experience from beginning to end! Total transparency throughout the process. If you are in the market for a vehicle, Walker Jones is the only place to go!
Benn going here for years they always do as asked and do what needed and no problem with scheduling they work around you if they can
Had a very good experience with my recent vehicle purchase from Walker Jones the salesman was courteous and helped me walk through every step of this purchase. He was very informative. The car is excellent and the price was very reasonable and the warranty is outstanding. I would recommend purchasing a vehicle from this dealership.
Very clean waiting area and has a very friendly staff! Makes you feel welcome from the time you get there until you leave!!
Friendly and honest sales staff. The service dept is always helpful and courteous to work with!
They have great, fast and reliable service with no hassle. Everyone there up holders great customer service.
I went in for a pil change and tire rotation. A week later I have one tire that leaks and the sensor went off for it. Was in the same spot back passenger side. They either did not rotate all the tires or none of them.
Aarik at Walker Jones Nissan was amazing. His communication through the test drive and purchase was great. Then the next few days he checked in on me to make sure I was still happy with my purchase. It was a very good experience.
They were very friendly. Had a great experience. Handle it with grat knowledge. I will be back
They're a team that obviously cares, they keep you informed if it will take longer than quoted and they also update if there is any new info to be given out while waiting. I have never had any negativity at Nissan.
I received exceptional customer service when I bought my Armada to be serviced. They made sure everything was done and did not have to wait for a long period of time. Great customer service.
I had the best experience with salesperson Sabrina Merritt! She was fast and highly knowledgeable.
It was an emergency for me but they took me in without hesitation. Very courteous and made my daughter feel at ease
Fast and friendly service
When you go in you get grate customer service you get greeted and just nice people all around good feed back about what's going on with your truck or car
Amazing experience at this dealership. Maybe the best purchasing experience I’ve ever had. Being a woman buying a car by herself can be very hard. Not here. They found the exact model and trim I wanted, even trading with another dealership to get it. My sales person did not waste my time running back and forth to get manager approval for negotiation prices. Even the financial part was simple and fast. Go and see Sabrina. She will go over and above with her team.
Always receive outstanding customer service from the service department. Madison and Christa are the best. They always render amazing service keeping me posted on what is happening.
Thank you so very much for your immediate attention to my vehicle service requirements. Every aspect of my experience at your facility exceeded my expectations! Your staff was extremely supportive of my service needs. They ensured one of the most pleasant vehicle service experiences ever. Their customer appreciation was highly apparent! Can’t thank them enough for providing me with this level of service and discount coupon pricing. I’m am impressed with their knowledge and dedication to their work! Great facilities and team members!!!
From the service department desk to the cashier office they were knowledgeable about prices and they were right on the money. It was cheaper for me to have my car repaired at your Nissan dealership service department than it was for a local company. The brake repair job was cheaper than the quoted price at another Facility. When the parts chance it was finished in timely measure. It was a pleasure doing business with y’all
Things I should have been told about the car was not. There are things missing. After driving the car for a while, the car had a ver foul odor. The car is missing a cover for the trunk.
Service has improved since my previous visit. Evreryone was very nice and friendly. Josh was very helpful with questions I had on my vehicle.
Easy and exceptionally pleasant experience. It was a pleasure working with Aarik to find the vehicle for me right up to the final decision. Thank you Aarik.
It is always a pleasant experience. The staff is friendly and knowledgeable. We recommend this dealership.
Courteous customer service and engaging staff. Good inventory and selection on property. Our third vehicle purchased, thru the years, all different makes and models and the same great customer service at the same great location.
Very Pleased, the Service and Sales staff are always very polite and professional. Would not use any other service department
When I took my car in a few weeks ago maybe 5 weeks. Told service center there is rattling on front right side. They checked it out and said they are ordering the part and it’s under warranty. When we got ready to leave yesterday we ended up having to pay $200 out of our on pocket. Come to find out the part was only for a 36000 mile. With that being said we have the extended warranty with nissian which we got through Hinesville Nissan. The young lady apologized for her mistake and said she should have caught it but she ... Read More DealerRater - Mar 26, 2026
Bathroom out of order
As always, the staff was excellent and polite. The requested service was completed as stated.
I just think Walker-Jones is the BEST by far! They make sure their customer's are happy,and they offer loaner vehicles!! So yes they're simply the BEST!!!
Our salesperson, Aarik, was considerate, knowledgeable, and professional. He was polite and kind and took the time to show us the features of the vehicle until we understood. He made me feel valued as a customer.
Great place and friendly workers and very organized business!! I will be back soon for an oil change again.
Great staff & service! Service manager was very helpful!!
Wow I was very surprised by the Nissan dealership I have tried buying at walker Jones and never got a deal but I guess I that has changed. Thanks to Bret getting my car
Quick in and out and pleasant
If you’re looking to purchase a Nissan, look for Aarik at this location as he is simply the best!
I was well pleased with the services and I was able to use my coupon
Sabrina was the best
Asked about loaner car twice and told they would call back. Never did. No loaner available when I got there.
Great service department. From checking in to checking out, everyone had great customer service. Always appreciate the snacks too.
I love going here for service on my car. They are always friendly and the atmosphere is awesome. I recommend going here for all of you car care needs.
The only negative comment is they don't take appointments for oil changes and tire rotations.
Recall service was great. Handled in a timely manner.
The staff was very professional. Everyone that came by was very friendly. I would give them a thumbs up!
The staff is always very courteous and professional and renders exceptional service. Job well done. Thanks in advance.
I've received great customer service from the staff.
I love Walker Jones! Customer service is always excellent!
Car was in for repair under warranty. It was hard to get service representative to return calls or give updates. After initially waiting a week to hear anything at all we called to find they had not even looked at the car yet. It ended up taking a month and a half to get our car back. Felt like it wasn’t a priority to them because it was a dealer warranty on a used car and not a make they normally sell. The salesman who sold it to us assured us they could do service and repairs before we ... Read More DealerRater - Oct 22, 2025
I love coming here all the employees are so friendly and helpful. I can drop off my vehicles and pick them up as the day goes.
Very professional and very patient salesman!!
This dealership is very well managed they have employees that are knowledgeable about their product and they are very courteous and kind and are very willing to help their customer in any way shape or form I will always enjoy doing business and Walker Jones Nissan thank you very much
THIS WAS MY SECOND TIME TAKING MY TRUCK FOR THE SAME ISSUE AND THEY STILL COULD NOT FIND OUT WHY THE WRENCH KEEPS COMING UP AND MY TRUCK WONT MOVE. THEY ALSO SENT IT TO FORD BECAUSE ACCORDING TO THEM THEY DONT WORK ON FORDS OFFTEN. MY TRUCK ALREADY SHOWED THE WRENCH AGAIN THE NEXT DAY IN TRAFFIC AND I HAD TO TRY AND GET VEHICLE TO SIDE OF ROAD. THEY HAVE ADVISED I SHOULDNT DRIVE VEHICLE BUT THEY KEEP GIVING IT BACK TO ME. I BOUGHT THE WARRANTY FROM THIS DEALERSHIP AND THEY DONT WORK ON FORDS REGULARLY. VERY ... Read More DealerRater - Oct 10, 2025
Done in a timely manor. Pleased with the service and the personnel. I am satisfied.
Awesome experience, very quick and efficient. Waiting room is comfortable and staff was very friendly
Everyone was very nice and waited with patience! I would recommend others! I plan to keep using this agency
The people that help me with that met was very nice and caring and understand when they came to get my car working the cashed was very nice.
They checked my car out immediately. And also set me up another appointment right away. They were very friendly and polite.
Fast and professional
Excellent service with a professional attitude. My service advisor, Kirsten went over,and beyond to ensure a great experience while my service was being performed.
